Dewstack vs Notion

Looking for a Notion alternative for customer documentation? Here's an honest comparison.

Overview

AspectDewstackNotion
Best ForCustomer-facing documentationAll-in-one workspace
Primary UseExternal help centers, client docsInternal docs, projects, databases
AI Chatbot for UsersYes (SmartDocs)No
Database FeaturesNoYes (powerful)
Documentation Focus100%Part of broader platform

Pricing Comparison

PlanDewstackNotion
Entry Paid$39/mo (Starter)$10/user/mo (Plus)
5-Person Team$89/mo (Pro)$50/mo
AI Add-onIncluded$10/user/mo extra

Feature Comparison

Content Creation

FeatureDewstackNotion
Rich text editorYes (WYSIWYG)Yes (Block-based)
AI documentation creation (upload doc, get docs)YesNo
AI template creation (describe, get structure)YesNo
Page Assist (AI-powered editing)YesYes (with AI add-on)
DatabasesNoYes (powerful)
Linked databases/relationsNoYes
Real-time collaborationLimitedYes
CommentsYesYes

Customer-Facing Features

FeatureDewstackNotion
AI chatbot for usersYes (SmartDocs)No
User feedback with ratingsYesNo
Page analyticsYesNo
Search analyticsYesNo
Content states (Draft/Published)YesNo
Custom domainYes (free SSL)Yes (paid)

Access & Permissions

FeatureDewstackNotion
Collection-level access controlYesWorkspace-level
Guest accessYesYes
Public sharingYesYes

Content Ingestion

FeatureDewstackNotion
Browser extension (capture web content)YesWeb clipper
Bulk import (ZIP with PDF, DOCX, MD, HTML)YesLimited
CSV/data file importYesYes (to databases)
Import from NotionYesN/A
Import from ConfluenceYesYes
Import from Google DocsYesYes
AI structures imported contentYesNo
Slack integrationYesYes

Customization

FeatureDewstackNotion
Landing page customizationYes (full DIY)Limited
BrandingYesYes
Custom CSSLimitedNo

Analytics & Insights

FeatureDewstackNotion
Page views & unique visitorsYesLimited
Search analyticsYesNo
Content health scoring (AI)YesNo
Reader feedback trackingYesNo
AI content insightsYesNo
Historical data (up to 180 days)YesNo
Zero-result search detectionYesNo

What Sets Dewstack Apart

For teams comparing against Notion specifically:

  • Ingest content from anywhere - Browser extension, CSV, PDF, Word, multiple platforms. Aggregate all content in one place.
  • AI makes sense of it - AI structures and organizes imported content into proper documentation. Not just storage.
  • Internal + external hosting - Same platform serves your team and your customers with collection-level access control.
  • Documentation-first - Notion is a workspace that can do docs. Dewstack is built specifically for documentation with content states, feedback, and analytics.
  • AI included in price - Page Assist and AI features included (Notion AI costs $10/user extra).

Where Notion Excels

  • Databases - Powerful relational databases with formulas, rollups, and linked views. Nothing in Dewstack compares.
  • All-in-one workspace - Docs, tasks, projects, wikis, and databases in one place.
  • Flexibility - Block-based editing lets you build almost anything.
  • Real-time collaboration - Smooth multi-user editing with comments and mentions.
  • Personal use - Excellent free tier for personal knowledge management.

The Bottom Line

Notion is a flexible all-in-one workspace with powerful database features—great for internal team use, project management, and personal knowledge bases. Dewstack takes a different approach: ingest content from anywhere (browser extension, CSV, documents, other platforms), let AI structure it, and host it for internal teams or external customers. If you need databases and a flexible workspace, Notion's versatility is unmatched. If you want to aggregate content from multiple sources and serve both internal and external audiences with proper documentation features, Dewstack is built for that.

Try Dewstack Free for 7 Days | View Pricing